Web Based Business Software

Full life-cycle mangement. Managed and supported Customisations, long term.

more enancements, more frequently, in smaller increments.

evolutionone isn't just an instantly ready to use online application suite, it's also an extensible platform, based on open standards and open software, so the door is wide open to customisations. We provide design & customisation services like any web design or application development company, what makes us different - and more valuable to you, is our business model and technology architecture. This enables us to keep your custom developments supported and advancing beyond initial development much faster and with lower costs.

For those who want certainty on cost right up front, we've also created a number of fixed price packages that enable you to quickly purchase fixed scope design and customisation, like website design or the creation of automated email forms.

To deliver on our promise of full lifecycle management, lower servicing costs and incremental enhancements, we have taken an approach that we call organised advancement. We consider the most important aspect of developing custom functionality to be ensuring that it can be integrated seemlessly with your other applications and supported long term.

We are happy to complete any customisation requests, however you can work with whoever you like to develop custom functionality; our core role will stay solid regardless of whether we are involved in a particular customisation or not. We ensure that all new functionality is integrated seemlessly into your evolutionone and have the knowledge required to service and support it ongoing. Depending on their widespread value, we can also investigate with you pathways to turn your custom functionality into part of the main evolutionone platform.

standardisation and customisation

The trick is to manage a fine balance between standardisation and customisation, so that you have a solution that fits your business closely, but also allows you to benefit from the wider support and advancement of the standard evolutionone service.

Normally with custom development, the process can start very well, everything is possible and promises are huge. The delivery of the solution marks the end point of the development process and you are left with a solution that you are either entirely happy with, or otherwise. However, while the exciting part of the development process may well be over, the service and support stage is only just beginning. The upfront charges for the delivery of a solution are only a portion of the real costs, work completed by custom development companies often involves a lot of hidden costs.

Under the traditional models of development, which still largely prevail today, once you complete a custom development, nothing advances unless you put in attention and money. This can put you in a difficult situation, as the development resource of the company may well have moved on to other clients, but you still want to make incremental progress without opening up a whole new costly project.

The business model of custom development doesn't work for you in the medium to long term.

This is where the business model of custom developers falls over. It's not that they don't necessarily want to help you advance, but their business model prevents them from being able to do it cost effectively unless they start charging. Why does this happen? This happens because to them the development they did for you is custom, just for you, so when they work on other customers theres no automatic pull through for you.

With the process understood, custom development doesn't sound quite as exciting and centric around your requirements after all.

With evolutionone, there are still no limits to what can be done. We haven't taken the usual marketing approach to get you fired up on the idea that anything's possible just so you could find out later that, like everything, it takes time and money, and that it's difficult to forecast these accurately with open promises.

Requesting design & customisation services from evolutionone does not mean commencing a big project and readying your wallet. With evolutionone you can always work on a forward looking plan in the evolutionone customer centre and then choose to implement small pieces as and when you desire.

We value you sticking around, it lets us solidify our plans and get to work on enhancing the evolutionone platform/service for you. And we can extend this value to you in several ways. If you've been with us a little while (6 months+), and requested a design or customisation of any sort already, then we're willing to waive the upfront design/customisation costs, and just increase your monthly charges so you can incrementally pay for your advancements as they deliver value to you and bring you revenue or cost savings.

Unlike a lot of application services, evolutonone welcomes your choice to use other providers of design and customisation services. All we require is that they work inside the evolutionone partner centre where we can help them document their designs and developments so that we can continue to service and support them for you over the long term. Our absolute core business is developing and delivering the evolutionone platform to small global organisations, we appreciate the fact that you may temporarily focus your own or contracted resource on your specific requirements.

When there is a customisation or new piece of functionality that you require, we work with you to understand how you intend to use it, evaluate its benefit to other customers and, if we find it has wide application, will share or take the development costs and just charge you the low monthly cost of using it. We have access to a huge base of applications that we can integrate with evolutionone, so you still get a fully integrated solution.